Assaults and falls top list of 999 call outs this New Year

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More than four calls a minute were handled by the ambulance service on New Year’s Eve.

South East Coast Ambulance Service NHS Foundation Trust (SECAmb) received 1,544 calls between 10pm on December 31 and 4am on January 1 – an increase of more than 20 per cent on last year.

Despite the increase the Trust sent a clinician to almost 100 fewer incidents than last year with more incidents being handled with clinicians in the Trust’s Emergency Operations Centres providing expert medical assistance over the phone or with call takers directing callers to a more appropriate service.

The top reasons for people calling SECAmb on New Year’s Eve were to report assaults, falls, breathing problems, trauma and mental health issues.

SECAmb chief executive Paul Sutton said: “Christmas and New Year’s Eve is always a very challenging time of year for the ambulance service and this year was particularly busy for all our staff and volunteers.

“I’d like to personally thank everyone for their hard work and commitment.”