Council’s urgent repairs 24 hour phone line

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HAILSHAM Town Council operates a 24 hour phone line for residents to request an urgent repair for town council-maintained buildings and grounds.

The direct access facility is available out of normal working hours before 9am and after 5pm, and for 24 hours during weekends and bank holidays.

If an urgent repair is needed outside of office hours, phone 07806 309497.

This service is provided to deal with genuine urgent repairs to town council-maintained properties and grounds, which arise when the council offices are closed.

Urgent repairs are those where personal harm and/or serious damage to a town council maintained property is probable.

Such repairs may include: dangerous electrical faults; fire damage; flooding; hazardous structures; major plumbing faults resulting in large scale loss of water and any other severe incidents where the security of a property is compromised.

Hailsham Town Clerk John Harrison said it is the town council’s responsibility to have an urgent repair contact number in operation for residents.

Mr Harrison said: “Whilst the town council hopes that defects to the properties it owns or maintains considered likely to cause injury to residents would never occur, like all other local authorities, we are prepared to take action to resolve such situations to the best of our ability when they arise.”