Council sets up one stop shop for services in Lewes

Opening of CAB at LDC Southover House, Lewes'Rob Blackman cutting cake.
Opening of CAB at LDC Southover House, Lewes'Rob Blackman cutting cake.

The Citizens Advice Bureau, Sussex Community Development Association and the East Sussex Credit Union are all based at Southover House in Lewes.

It is part of the Southover House Partnership launched by Lewes District Council where a variety of services are based in the reception area at the council office in Southover Road, creating a one stop shop for members of the public.

To celebrate this partnership working, the council held an official launch on Thursday November 20 in the Southover House reception area.

Leader of the council Rob Blackman, director of business and strategy Nazeya Hussain and head of customer services Scot Reid attended with representatives of the partnership organisations the council is working with.

Cllr Rob Blackman said: “The launch of the Southover House Partnership today shows our ongoing commitment to provide residents with the best possible customer service.

“As you can see we are working with our partners to promote the services offered by these organisations to the residents of Lewes District.

“The benefit of this is that people can access all the services they require under one roof whilst allowing the council to build a closer relationship with these other organisations.”

The Citizens Advice Bureau will offer an information and advice service every Thursday between 10am and 3pm in Southover House.

Its aim in moving to this location is to improve the client experience and offer on the spot help and guidance.