Staff at a specialised Heathfield dementia care home were celebrating last week as they received top marks in their latest unannounced inspection by the Quality Care Commission.
Following a review of the inspection process in recent years, five areas of care provided at Heffle Court in Station Road were inspected including staffing, safety and residents’ welfare.
Staff at the purpose built property, which is part of the family-owned Caring Homes Group, have achieved the highest possible levels of compliance having met the required standards in all of the above areas.
As part of the process, the Quality Care Commission inspectors spoke to residents and relatives, with special mention made of the skilled and experienced staff team and the robust auditing system used throughout the home.
The inspectors also highlighted the ‘outstanding programme of activities’ available at the home and the commitment to promoting an active involvement within the community. One relative added ‘the activities are second to none.’
Home manager Debby Potter praised the team effort behind the positive results. She said: ‘There are many elements of life at Heffle Court that have contributed to these positive results. I am so proud of my team for their effort in providing and maintaining a high standard of support for those who live here.”
Heffle Court is a care home providing specialist dementia care for up to 32 elderly people. The home is run by the family-owned Caring Homes Group, which was founded in 1994 by mother and son team, Helena and Paul Jeffery.
Because many residents are from farming or land related families, the home has a small farm with goats, chickens, ducks, rabbits and 70 guinea pigs and vegetables are grown for the table.
A spokeswoman said: “If anyone would like a guinea pig, just call in and ask us!”