THE standards of a Lewes care home have been strongly criticised following an official inspection.
Claydon House has been told it is not meeting essebtial levels of quality and safety.
The Care Quality Commission (CQC) has warned that if it does not take immediate steps to improve, the regulator will take enforcement action.
CQC inspectors visited the detached Victorian house in Wallands Crescent, Lewes, and “found that care is falling far short of the essential standards of quality and safety people should be able to expect”.
The home provides residential, nursing and dementia care for up to 32 older people.
Now Claydon House has been told the CQC will be monitoring it closely and will hold it to account if improvements are not made swiftly. The regular has said it “will not hesitate to take enforcement action to ensure the safety of patients, staff and the public”.
The home fell short on all 16 of the essential standards expected. Non-compliance related to people giving consent to care, care and welfare of people, nutrition, safeguarding adults, infection control, staffing issues, quality monitoring and record keeping.
Roxy Boyce, CQC Regional Director for the South East, said: “As well as these 16 major concerns, we also found that the home needed to make improvements in other areas.
“The care at Claydon House has fallen far short of the standards people have a right to expect.
“It is clear stndards require significant further improvement so we will continue to scrutinise this service very closely indeed to ensure these improvements are made and sustained.”
Under the Health and Social Care Act 2008, the Care Quality Commission has a number of enforcement powers that enable it to act swiftly when services are failing people.
These include issuing warning notices, restricting the services that a provider can offer or the way it is provided; or, in the most serious cases, suspending or cancelling a service. The CQC can also issue financial penalty notices and cautions or prosecute the provider for failing to meet essential standards.
Claydon House is owned by Claydon House Ltd, which became a subsidiary of Caring Homes Ltd in March 2000.
A spokesperson for Claydon House said: “We take our safeguarding obligations very seriously indeed and have co-operated fully with East Sussex Adult Care Services and the CQC.
“We have carried out an audit of the home and taken all necessary remedial actions.
“The health and well-being of all the people we support is always our number one priority and we take any issues that impact on the standard of care we provide extremely seriously.”