THOUSANDS of passengers are stranded at Gatwick and five other UK airports, as well as at destinations in the US and Canada after budget airline Zoom suspended operations.
Zoom Airlines, the low-cost transatlantic carrier cancelled all flights with immediate effect and passengers are being advised to seek bookings with alternative airlines.
Zoom said the rise in the price of aviation fuel resulted in a $50 million increase in operating costs during the last year and the general economic downturn had made it impossible for operations to continue.
Zoom Airlines comprises Zoom Airlines Inc, based in Canada, and Zoom Airlines Ltd, based at Gatwick.
Yesterday (Thursday, August 28) both companies began administration proceedings.
Zoom customers who have future travel plans involving a Zoom flight for which reservations and payment have been made, are being advised to their credit or debit card company to apply for a refund.
Passengers whose travel arrangements have been made as part of a holiday package originating in the UK and booked through a holiday company, may be able to make a claim under the CAA's Air Travel Organiser's Licence scheme and are being advised to consult the CAA ATOL website at
www.atol.org.uk Have you been affected by Zoom stopping flights?Contact the Herald news team on 01903 282357 or email
letters@worthingherald.co.ukWe want to tell your story.
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