From family-friendly activities to charity fundraising and exciting giveaways, there’s something for everyone this season.
Starting on Saturday (November 23), the much-loved Grotto returns, giving families the chance to meet Santa and capture memorable photos together.
Bookings are essential and can be made on the County Mall website.
Simon Cuckow, centre manager, said: “This season, we want to bring that festive feeling to County Mall.
“We know the Crawley community looks forward to this time each year, from our fantastic gift tree competition through to our beloved grotto, as well as the community initiatives they can get involved with during the season of giving.
“We’re delighted to bring so many of these important elements back this Christmas, including our More Radio Toy Appeal, where shoppers can drop off donations in dedicated baskets at Toy Barnhaus or The Works for children who would otherwise go without.”
Here’s what you can expect at County Mall in Crawley this Christmas:
- Santa’s Grotto from November 23: What’s Christmas without a visit to Santa? Children can enjoy an enchanting grotto experience at County Mall by booking via the County Mall website.
- Singing reindeer: To keep shoppers entertained, a cheerful reindeer will be singing Christmas carols, bringing a touch of festive joy to the centre. Why not snap a picture with this merry fellow?
- ‘Elf Yourself’ workshop (Outside Primark, December 7, 12-3 pm): Ever wanted to be transformed into one of Santa’s little helpers? Children can do just that in this brilliantly immersive workshop. Two enthusiastic festive assistants will be on hand to help children become fully-fledged elves!
- Supporting St Catherine’s Hospice: County Mall will be raising much-needed funds for St Catherine’s Hospice this Christmas period, encouraging visitors to drop by the Grotto and donate to this very worthy cause.
- Donation Station (from December 1): Visitors can further embrace the ‘season of giving’ by supporting three wonderful charities – Ten Little Toes Baby Bank, Free Shop, and The Easter Team – through gifting items at the centre’s Donation Station. Stay tuned for more details!
- Festive gift wrapping for charity: On selected dates in December, shoppers can have their gifts beautifully wrapped for a small donation, with all proceeds going to St Catherine’s Hospice and The Samaritans. Keep an eye on the County Mall website for the latest updates – a simple, meaningful way to give back while getting ready for the big day!
County Mall invites everyone in the local area and beyond to join the festivities and discover what ‘that festive feeling’ means to them!
For more details on these Christmas events and to stay up-to-date on giveaways and charity support drives, follow County Mall on social media (@countymall) or visit www.countymall.co.uk/christmas.

1. County Mall Shopping Centre is bringing the magic of Christmas to Crawley with an exciting line-up of events and initiatives designed to spark that ‘festive feeling’ amongst shoppers.
County Mall Shopping Centre is bringing the magic of Christmas to Crawley with an exciting line-up of events and initiatives designed to spark that ‘festive feeling’ amongst shoppers Photo: Redshoot Photography

2. County Mall brings ‘that festive feeling’ to Crawley with family fun and charity support
From family-friendly activities to charity fundraising and exciting giveaways, there’s something for everyone this season Photo: Redshoot Photography

3. County Mall brings ‘that festive feeling’ to Crawley with family fun and charity support
Starting on Saturday (November 23), the much-loved Grotto returns, giving families the chance to meet Santa and capture memorable photos together Photo: Redshoot Photography

4. County Mall brings ‘that festive feeling’ to Crawley with family fun and charity support
Children can enjoy an enchanting grotto experience at County Mall by booking via the County Mall website Photo: Redshoot Photography