McDonald’s reopens in Eastbourne and Polegate – everything you need to know

McDonald’s reopened in Eastbourne and Polegate on Wednesday, June 3.
Lottbridge Drove McDonald's on Wednesday (June 3) - photo by Kerry StevensLottbridge Drove McDonald's on Wednesday (June 3) - photo by Kerry Stevens
Lottbridge Drove McDonald's on Wednesday (June 3) - photo by Kerry Stevens

The popular fast food business reopened its Lottbridge Drove and Hailsham Road restaurants for drive-thru and McDelivery at 11am on Wednesday – with new measures in place to help keep employees and customers safe.

This follows a successful pilot in May, McDonald’s say.

The same can be said for McDonald’s in Uckfield, which has also restarted its drive-thru and McDelivery.

Lottbridge Drove McDonald's on Wednesday (June 3) - photo by Kerry StevensLottbridge Drove McDonald's on Wednesday (June 3) - photo by Kerry Stevens
Lottbridge Drove McDonald's on Wednesday (June 3) - photo by Kerry Stevens
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A McDonald’s spokesperson said restaurant teams are ‘adjusting to new procedures’ to enable safe working and social distancing, and that things may take ‘a little longer’ – as high demand is anticipated.

McDonald’s says it, and its franchisees, is also working closely with local authorities and the police, and may determine that it is necessary to close drive-thru lanes if queues cause disruption at busier sites or put employees or customers at risk.

To help create a safe experience for everyone, McDonald’s has introduced a number of changes to their restaurants, including:

• Social distancing has been introduced in the kitchens and service areas to help create a safe working environment for restaurant teams.

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• Perspex screens at drive-thru windows and employees wearing protective equipment, as well as Perspex screens and floor markings in specific areas in the restaurant and kitchen.

• All McDonald’s employees will be asked to confirm they are fit and able to work and contactless thermometers will be used to take employee temperatures on arrival at work for every shift.

• Ensuring delivery procedures with couriers are contactless.

Restaurants will return with smaller teams, offering a limited menu and operating reduced hours.

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• Encouraging capped spend for drive-thru and McDelivery at £25 per order, and customers are encouraged to pay by contactless payment methods,

• For those visiting drive-thrus, customers can browse the menu, order and pay ahead using the My McDonald’s App.

A Mcdonalds spokesperson said, “As employees and the business adapt to a new way of working, McDonald’s would like to thank customers for their continued support and patience.”

The McDonald’s restaurants which have reopened in East Sussex include Bexhill, Burgess Hill, Brighton Marina, Crawley, Eastbourne, East Grinstead, St Leonards, Maresfield, Polegate, and Gatwick.

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