With the continued uncertainty regarding employment and income, vendors are looking for ways to save as much money as possible, whilst still moving into their dream home. With this in the forefront of peoples’ minds, the online estate agency market is coming in to its own; being able to offer lower fees due to the lack of a high street office, but still offering all the services your local branch does. Spearhead has been created with this new wave of demand in mind.
Spearhead is a brand-new hybrid estate agency covering the entire South East which has recognised this change in priorities but has also refused to compromise on service.
With 98% of potential buyers and renters starting their journey online, the reliance on the high street presence is no longer compulsory for getting your property seen. Spearhead advertises on all the major portals of Rightmove, Zoopla and Primelocation, as well as their own website and social media pages. In addition, having spoken to thousands of people prior to the launch, Spearhead has realised that people still rely on that personal touch and inside knowledge of the local markets and trends.
This is where their model differs from all the other online estate agents out there. Spearhead only employs people who live within a 10 mile radius of the area they will be valuing and marketing. This gives vendors peace of mind that their agent knows the ins and outs of the local market and can give in-depth insights into what to expect when listing the property. They can also give advice on minor adjustments which will help your property sell that much faster. For example, repainting the living room can make a huge difference to the way people receive your property, and adding those little touches such as blankets and throws are inexpensive ways to make your house feel like their new home.
Spearhead will send your dedicated local agent to your home to take pictures, create floor plans and agree a marketing strategy. You will also receive a contact in their office who will then be with you all the way through to completion. With your home marketed on Zoopla, Rightmove and Prime Location, together with the Spearhead website and a social media package, it adds up to an unbeatable deal.
Amos Miller, owner of Spearhead which is based in Brighton, said customer service was key to the new business.
“The level of customer service vendors deserve is missing from other online agents and people are getting treated as a statistic rather than a human being. This is where Spearhead comes in to its own, offering unrivalled service and unbeatable local knowledge. From our research, we have found that vendors are sick and tired of being overpromised and underdelivered along with hidden fees which blow their budgets out of the water. This is why our pricing structure is transparent, fair and above all honest”
One price to sell your home – no hidden extras
Spearhead’s business model is simple – they only do one package for sellers, at £1299 including VAT which covers everything from floorplans and photography to viewings and customer care.
You get unlimited accompanied viewings within their office hours– which saves you having to show people around your home – and if it doesn’t sell you don’t pay a penny!
Your face-to-face agent will talk you through everything that is included and do all the hard work, to ensure your home is marketed the way you want.
There are three services on offer for landlords with marketing and references included, all at one set price – £499 including VAT – with different percentage scales on top.
The find a tenant service costs the flat rate, a rent collection only service is £499 plus 8% of the rent, and the fully managed service is £499 plus 10% of the rental amount.
Spearhead only market properties that meet their strict standards, ensuring tenants have a safe and secure place to live and landlords have a hassle-free business experience.
Open for business after lockdown
Amos, who has worked in property for over seven years, is following guidance from his industry’s body ARLA and the government, to ensure his team and all clients and viewers are kept safe.
With the introduction of video viewings, more people are able to see your property in a much shorter period of time, without the need for a physical viewing. This is also a great tool for ensuring the leads who wish to view the property in person are of great quality, increasing your chances of a sale or let.
Before entering the property, people will be asked to use hand sanitisers; distancing will be put in place and throughout the property all doors will be open and lights left on; there will also be hand washing stations set up throughout the property.
Amos added: “We expect the property market to continue to thrive following the lockdown and at Spearhead we are proud to be offering something unique, innovative and customer driven.”
Ready to sell or let out your home? If so, then let the hunt begin. Visit www.thespearhead.co.uk or call 020 8054 5111 today