Trading Standards Information and Advice: Watch out for OFT telephone scammers

Consumers are being told that the OFT can reclaim bank or other charges such as payment protection insurance for them. People may be told that this service requires an upfront fee to be paid by money transfer or that they need to disclose their bank account details some consumers have been asked to pay between £100 and £200.

The OFT is warning people not to pay money to bogus telephone callers claiming to be from the Office. These callers have no connection with the OFT and the Office never ask people for money over the telephone.

If you receive a telephone call from the OFT asking for money, this is a scam and you should not pay if you have been contacted in this way call consumer direct on 08454 040506.