Devoted Hailsham care home team celebrate a 'perfect ten'

The delighted team at Abbots Wood Manor Care Home, London Road, were given the highest possible score, 10, on www.carehome.co.uk, where genuine reviews can only be left by those closely connected with the home, including residents.

Home Manager Helena Barrow said: "We're on top of the world. It's amazing to receive this kind of feedback from the relatives of people who use our home. A very small percentage of care homes receive this score, so it is a wonderful reflection of the service we provide.

"It's a huge credit to our team as well as to all our wonderful families and residents. It is a privilege to work in the care sector, and it's lovely to be recognised for our work."

On the site, one family member said: "Nothing is too much trouble. The communication with his family has been outstanding and much appreciated."

Also on the site, a resident wrote: "A wonderful care home - everything is top-class. The building and gardens are new and carefully planned. The staff are friendly and very helpful. Nothing is too much trouble, and both residents and visitors are well looked after. It's a happy place, and the catering is outstanding."

Another wrote: "Abbots Wood Manor is a first-class care home, five-star hotel category. The food is first class, the cleanliness is excellent, the staff are out of this world. Always ready to help and ready to make the stay happy for you and your visitors. A lovely care home."