Bolney nursing home delighted by ‘good’ CQC rating after surprise inspection

The CQC’s report published on September 15 gave Eastridge Manor EMI Nursing and Residential Home in Wineham Lane a ‘good’ rating for all categories, which looked at whether it is safe, effective, caring, responsive and well-led.

The CQC said there were 52 people living at the home during the inspection with conditions including poor mobility, diabetes and various stages of dementia.

The report said: “People told us they were happy at the home and with the care they received from staff.”

It continued: “People told us they felt safe living at the home, and relatives said their felt that their loved ones were safely cared for. Risks to people’s health and wellbeing were assessed and mitigated by staff who knew them well. People were protected from the risk of abuse.”

The report added that risks to people’s wellbeing had been assessed and that staff made sure these were reduced as much as possible.

People’s nutritional and hydration needs were met and monitored too.

The CQC said the inspection was partly prompted after it received concerns about nutrition and hydration.

They said: “We found no evidence during this inspection that people were at risk of harm from this concern.”

The report added: “People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests.”

A South Coast Nursing Homes spokesperson said: “The management and staff at Eastridge Manor Nursing home are delighted to have recently been recognised by CQC for the care they provide to older adults who are living with dementia. At South Coast Nursing Homes our residents are at the centre of everything we do and the care team take immense pride in ensuring each resident’s happiness and well-being.”

Director of clinical care Rosy Scott said: “It’s fantastic that the hard work achieved by staff is recognised. Eastridge is a really special home filled with amazing people. It has a lovely atmosphere that enables people who are living with dementia to feel that they are in a homely, caring environment, and they deserve every bit of the rating that has been awarded.”