Peacehaven care home continues to be ‘good’

A Peacehaven care home remains ‘good’ following an inspection by a health watchdog.
Watch more of our videos on Shots! 
and live on Freeview channel 276
Visit Shots! now

The Maples in South Coast Road continues to be safe, effective, caring, responsive and well-led.

The Care Quality Commission (CQC) visited the home on February 26-27, and gave it an overall ‘good’ rating. The last rating for the service was ‘good’.

Hide Ad
Hide Ad

The CQC report, which has since been published, said people were treated with kindness and care and staff knew people well and supported and encouraged them.

The Maples in Peacehaven. Picture: Google Street ViewThe Maples in Peacehaven. Picture: Google Street View
The Maples in Peacehaven. Picture: Google Street View

It added that people were involved in making choices about their day to day support, people’s privacy was respected and independence promoted, and people and their relatives felt confident to raise any concerns or complaints, and these had been responded to in a timely and effective way.

The Maples is a residential care home providing personal care to 19 older people, some of whom were living with dementia, at the time of the inspection. The service can support up to 24 people in one building.

The CQC report said: “People were supported by staff who understood how to manage and mitigate risks to people’s safety and wellbeing.

Hide Ad
Hide Ad

“Staff understood safeguarding and how to report any concerns. There were enough staff available to meet people’s needs.

“Medicines and infection control were well managed. When things went wrong, lessons were learnt and methods to reduce the risk of recurrence were put in place.

“People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supporte

this practice.

“People’s needs and wishes were assessed before they moved into the home. People were supported to live healthy lives. Staff liaised with health care professionals as necessary.

Hide Ad
Hide Ad

“Specific health conditions were understood and supported. People were encouraged to have a healthy diet and had enough to eat and drink.

“The chef knew people, their preferences and needs well and met with people daily to offer them a choice of meals.”

The care home was praised in the report for its ‘positive culture’ and how it centred on people’s views and wishes.

Staff were well supported by the registered manager who understood their role and responsibilities, the report said.

Hide Ad
Hide Ad

One resident told the CQC: “It’s nice, the staff are good. It’s always clean, I get what I want, and the food is good. There is nothing I’d like to change.”

A message from the Editor, Gary Shipton:

In order for us to continue to provide high quality and trusted local news, I am asking you to please purchase a copy of our newspapers.

With the coronavirus lockdown having a major impact on many of our local valued advertisers - and consequently the advertising that we receive - we are more reliant than ever on you helping us to provide you with news and information by buying a copy of our newspapers.

Our journalists are highly trained and our content is independently regulated by IPSO to some of the most rigorous standards in the world. But being your eyes and ears comes at a price. So we need your support more than ever to buy our newspapers during this crisis.

Stay safe, and best wishes.

Related topics: