Seaford care home continues to be ‘good’

Nova House in Belgrave Road is still safe, effective, caring, responsive and well-led, health bosses found at an inspection on February 10 and 14.

The care home was given an overall ‘good’ rating.

The CQC report, which has since been published, said people were protected from harm and abuse and felt safe.

It added: “Staff had completed safeguarding and risk assessment training and were able to tell us what action they would take if required.

“The service had a whistleblowing policy which staff were aware of and had confidence to use if needed.

“Accidents, incidents and near misses were recorded on a spreadsheet and analysed for trends with any learning and improvements being taken forward.”

Staff at the care home, which provides personal care for older people, some of whom were living with dementia, were kind and treated people with dignity and respect, the CQC report said.

People were also supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests.

The report added: “Staff knew people well and responded to their needs in a supportive way, always respecting people’s privacy and wishes.

“People were encouraged and supported to be independent both with day to day tasks and regarding their mobility around the service and beyond.”

Care was person centred and people were provided with a range of activities both inside and outside of the home.

Daily trips out were available to people and there was a six day a week activity programme.

Staff were trained in end of life care and were able to tell health bosses the important aspects of care for people at that time.

“There was a positive culture at the service displayed by all staff,” the CQC report said.

“The service was welcoming and staff were friendly.

“People, relatives and staff were all provided opportunities to provide feedback about the service.

“The service was well established within the local community and strong relationships had been established with statutory partners and professionals.”

At the time of the CQC inspection, there were 29 people living at the home.

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