Bereaved family praise home for mum’s care in Hailsham

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The family of a woman who was treated by a care home before she died have thanked staff for their hard work and dedication.

Rita Green was taken into Bowes House Care Home, Hailsham, last year after suffering from advanced Parkinson’s disease which meant she was unable to live at her home.

Tragically, after her acceptance into the care home, she suffered a stroke which led to weeks at Charing Cross Hospital. She died on April 10 at the care home.

Now Rita’s family say, despite Rita having been left partially blind, requiring permanent oxygen supply, and other severe disabilities, staff at the care home pulled out all the stops to give her a high level of care.

Family member Jacqueline Baigent said: “In the light of all the bad publicity regarding poor standards of care in nursing homes, I felt it was very important to write to you on behalf of our family, in saying that not all care homes are of poor quality.

“As negative news always seem to take the forefront of publicity we feel not enough credit is given to those who provide a very high standard of care over and above what is required by the authorities.

“In June 2013 mum had been accessed and accepted at Bowes House as she was suffering from advanced Parkinson’s disease and was no longer able to live at her home.

“This move was a big decision for her as it would involve a move from her friends and colleagues in Hampton to Hailsham, where she had lived for over 40 years, but she was so looking forward to it.

“Sadly following her assessment and acceptance she suffered a stroke.

“Despite the high level of specialist care that was now required, Bowes House pulled out everything they could to ensure they could give her the high level of care that was now required.

“From the time our mum arrived at Bowes House in the summer of 2013 the care, kindness, dignity and respect she received can not be faulted.

“Sadly on April 10 she passed away after ten days of constant day and night care, not only provided to our mum but to us as a family, providing us not only with care, understanding and support but with breakfast and lunch and beverages at no cost whilst by our mum’s side night and day, something I think would be hard to find in any other care home.

“We as a family would like to take this opportunity to thank every member at Bowes House Hailsham for their kindness and support that we know only too well is given to each and every person residing at the home, whether long term or for short stay respite.

“A huge thank you to you all, from Rita Green’s family.”

Alison Barnes, home manager at Care UK’s Bowes House care home, said: “Rita was one of the first residents to move into Bowes House and we’re very happy to have been able to support her and her family during the time she spent at the home. Rita was a wonderful woman who will be missed by everybody here and we would like to offer our condolences to her family who we also became close to.”