Brighton and Hove cinemas close due to coronavirus: how to get a refund

Following Odeon’s decision to close all of its UK cinemas from Tuesday (March 17), other venues have now followed suit.

The Duke of Yorks Picturehouse, Preston Road, Dukes at Komedia, Gardner Street and Cineworld at Brighton Marina have all announced that they will be closed from today (Wednesday, March 18).

How do I get a refund?

Odeon customers will be automatically refunded if they booked their tickets online.

Members of the cinema’s Limitless scheme will have their subscription payments paused during the closure period.

All Picture House customers who booked their tickets online or over the phone will be emailed and automatically refunded within 14 working days.

Customers who bought tickets in person need to email [email protected]

Picture House memberships will be extended to reflect cinema closures.

Cineworld bookings made online will be automatically refunded.

Customers who booked Cineworld tickets in person should call 033 0333 4444.

Cineworld Unlimited memberships will continue; monthly subscribers will still be charged but will receive a credit once cinemas reopen.

If Cineworld is closed for longer than a month, subscriptions will be extended for members and monthly payments will be suspended until cinemas reopen.

Annual memberships will be extended dependent upon the period of closure.

Why have the cinemas closed?

The closures come as Government advises the public to avoid non-essential travel, pubs and restaurants.

Many highly anticipated releases have been postponed due to the coronavirus pandemic including James Bond No Time To Die, Black Widow, Fast & Furious 9 and A Quiet Place 2.

Anyone showing symptoms of coronavirus, or coming into contact with anyone showing symptoms, should self-isolate and stay away from public places.