A county councillor is warning people to be careful when signing up to schemes on-line after his wife almost fell victim to one.
Cllr Roger Thomas issued the warning after his wife signed up for a ‘free sample’ of The Dead Sea Beauty Kit after seeing an advertisement for “Skin testers” on the social networking site Facebook.
The company offers free trials but then charges stack up if the sample is not returned to an Isreal address within 14 days, which makes the process difficult to do claims the councillor.
The a representative of Hailsham & Herstmonceux on East Sussex County Council (ESCC),‘smelt a rat’ after reading the small print of the agreement. He immediatly blocked his wife’s bank account and called trading standards.
Cllr Thomas said: “What worried me more than anything is it these schemes appear so normal. If you do want to get involved with them be very careful and read the small print before signing up for anything.
“They are tecnically legal but do it in such a way to make it difficult for the customer. There are lots of schemes close to the line but the main thing is to be very careful before entering anything like this.”
A Dead Sea Beauty Kit spokesman said: “We work within all card associations rules and regulations, as well as local trading standards and broader EU/EEC regulations. Customers who say they have been “duped” simply did not read the terms of sale upon placing an order. We are very happy to process refunds and returns for every customer who is not fully satisfied with the products after the trial period.”
Martin Fitzgerald, spokesman for ESCC trading standards, said they had not received any complaints about the company but added anyone having problems should call the citizens advice consumer service on 08454 04 05 06 or visit www.adviceguide.org.uk/england.htm