Criminal records for some staff not checked at Uckfield GP

Meads Medical Centre, Uckfield'Picture by Google
Meads Medical Centre, Uckfield'Picture by Google

Safety at a GP surgery has been rated ‘inadequate’ after health inspectors revealed some staff had not received criminal record checks.

The Meads Medical Centre, in Bell Farm Road, Uckfield has been rated ‘requires improvement’ in four out of five areas assessed by the Care Quality Commission.

Following the inspection in December, the CQC found the surgery did not meet requirements for providing ‘safe services’.

The inspectors found risks to staff, patients and visitors were not always formally assessed and monitored.

The report said: “A number of risks to staff and patients had not been identified by the practice. For example, some staff undertaking home visits to patients had not received appropriate training and had not undergone appropriate checks such as criminal records checks via the Disclosure and Barring Service (DBS).”

Inspectors also found some information which identified patients was not held securely within the practice and there were no records for staff who had been employed on a temporary basis.

The report said patients were treated with compassion, dignity and respect but the surgery was rated ‘slightly below local and national averages’ for satisfaction scores on consultations with doctors and nurses.

The surgery was also rated ‘requires improvement’ for all six populations groups tested.

Professor Steve Field, chief inspector of general practice said: “On the basis of some of the concerns identified at this inspection we are taking enforcement action. Where a practice is rated as inadequate for one of the five key questions or one of the six population groups it will be re-inspected within six months after the report is published.”

He said if the practice fails to improve it will be put in special measures.

A spokesperson for High Weald Lewes Havens Clinical Commissioning Group, said: “We welcome the report from the CQC and will support the practice in addressing the issues raised in the inspection.

“With new management in place the practice has already made a number of changes to remedy areas of concern and will continue to urgently work on an action plan, in conjunction with High Weald Lewes Havens CCG, to address issues raised by the CQC.”

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