Feeling short-changed after shopping trip

The headline ‘Rye Conman’ in the Observer caught my attention as I had just avoided being fleeced - a much smaller amount I admit but one most of your readers must at one time have been caught with.

I had just been shopping at Jempson’s Peasmarsh store. The total bill being under £35, there being three special offers among the 22 contents of my basket that I was aware of picking up. The first attempt at giving me a bill had only one of the offers showing. I pointed this out and help was called to the till.

On the spot the deductions were made and I paid, no apologies made apart from trying to tell me it was the till that made the mistake, it can’t defend itself so I pointed out it had to be given the information.

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In Jempson’s there is more than one till. If all were in use any other customers making the same purchase would have been short changed as I was, the total amount of my savings were £5.53. This was just three items what would happen if one was to do one’s weekly shop there throughout the year?

Judy Spencer

Rye Harbour.

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