Queues are a sign of reaping what you sow

The once excellent level of customer service offered has been lost, as queues are lengthening at post offices across West Sussex.

It is true that Littlehampton has a Crown post office in the town centre and there is a sub-post office at Wick, with another in Rustington. However, it is not so very long ago that we had another three post offices locally.

Now we are putting a quart into a pint pot, for although we only have three post offices remaining, the positions at Littlehampton post office are invariably undermanned.

I cannot recall the last time that I saw all the positions open at one time. It's just not fair for customers or staff!

Last Tuesday I joined the usual long queue at Littlehampton post office.

A lady was in front of me in the queue and was speaking on her mobile phone to tell someone her whereabouts.

She explained that due to the ridiculous length of the queue at the sub-post office in Rustington, she had driven the couple of miles over to Littlehampton in the hope that the queue here was shorter.

It may have been marginally so, but she found that she still had to wait a while for her turn to be served.

What with the increased number of potholes in our roads, cuts to public services and queues trailing back out of the entrance at our post offices, it makes you wonder about our society! The decay hasn't just affected our infrastructure, it's also affecting the integrity of our culture, in particular, where Post Office bigwigs have salary packages worth millions, yet postal delivery workers seem so under-valued.

Nick Wiltshire

Arun and town councillor

Kendal Close

Littlehampton

-----------------------------

Click here to return toLittlehampton Gazette news.

Where are you? Add your pin to the Gazette's international readers' map by clicking here.

Email the Gazette: [email protected]

Want to read this page in French, German, Spanish, Portuguese, Urdu or 48 other languages? click here for Google translate.