The award is given to businesses that consistently deliver fantastic experiences to diners and those that have earned positive reviews from customers on Tripadvisor over the last 12 months.
Bistrot Pierre Eastbourne located on King Edward's Parade, is one of 14 restaurants within the independent French restaurant group that has won the award out of a total of 19 Bistrot Pierre restaurants across the UK.
Nick White, CEO of Bistrot Pierre, said: “After the difficult time the whole hospitality industry has experienced, it’s incredibly rewarding for so many of our Bistrot Pierre restaurants to have been recognised in the 2021 Tripadvisor Travellers’ Choice Awards including the Eastbourne-based restaurant.
“Despite many challenges, we've kept the Bistrot family together and we’re very lucky to have such a wonderful team that pride themselves on consistently delivering a fantastic service to our customers and continuously going above and beyond.
“All of us at Bistrot Pierre are very proud of this achievement especially as these awards are based on reviews from our customers. And I'd like to extend my thanks to all those who work at Bistrot Pierre plus an extra thank you to our Eastbourne-based restaurant. Next year we’re aiming for a full house.”
Kanika Soni, chief commercial officer at Tripadvisor, said: “Congratulations to all the winners of the 2021 Travellers' Choice Awards.
“I know the past year has been extremely challenging for tourism businesses. What has impressed me is how businesses adapted to these challenges, implementing new cleanliness measures, adding social distancing guidelines and utilizing technology to prioritise guest safety.
"The Travellers' Choice Awards highlight the places that are consistently excellent delivering quality experiences time and time again even while navigating changing customer expectations and new ways of working.
“Based on a full year of reviews from customers, this award speaks to the great service and experience you provided guests in the midst of a pandemic.”