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Gatwick Airport, Sussex railway and NHS impacted by ‘mass worldwide IT outage’ – how the crisis hit Sussex

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A mass IT outage has been reported worldwide today (Friday, July 19) – reportedly affecting airlines, airports, the NHS, railway companies, the London Stock Exchange and media organisations.

Southern Railway, which operates trains across Sussex, said it is currently experiencing ‘widespread IT issues across our entire network’.

According to the BBC, major banks and airlines are ‘suffering major IT outages’, whilst Sky News was not able to broadcast live this morning.

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Gatwick Airport is using its backup process but some passengers 'may experience delays while checking in and passing through security'. Photo: Steve Robards SR2203283Gatwick Airport is using its backup process but some passengers 'may experience delays while checking in and passing through security'. Photo: Steve Robards SR2203283
Gatwick Airport is using its backup process but some passengers 'may experience delays while checking in and passing through security'. Photo: Steve Robards SR2203283

An article read: “European airline Ryanair says it's experiencing ‘potential disruptions across the network’.

"Flights have been grounded at Sydney airport, United Airlines has stopped flying, and the London Stock Exchange group’s platform is experiencing outages.

"United, Delta and American Airlines – which are all based in the United States – have issued a ‘global ground stop’ on all of their flights. Flights that are currently airborne will continue, but no further flights will take off for now.

“Berlin airport posted on X, external that is experiencing delays to check-ins due to a ‘technical fault’.

“In Spain, an ‘incident’ has been reported at all of the country's airports.”

Scroll down to see how the crisis played out and impacted Sussex.

Worldwide IT outage: Live updates as Gatwick Airport and railway affected in Sussex

British Airways statement

“Due to the widely-reported global Microsoft IT outage, some of our flights are likely to experience disruption today. This has caused issues across our operational systems and our teams are working hard to manage and limit the impact on our customers as far as we’re able to.”

A spokesperson said: “easyJet’s IT systems have not been directly affected by the Microsoft systems issues this morning however we are aware that some airports’ systems have been impacted across Europe. This has led to some disruption to flights this morning and we expect some further potential impact to flights today. Customers should expect longer than usual airport queues and we are advising customers travelling from Spanish airports to arrive three hours before their flight.

“We advise customers due to travel with us today to continue to check the latest updates on their flight on easyJet’s Flight Tracker before making their way to the airport. Although outside of our control, we are sorry for any inconvenience caused.”

According to the BBC, pharmacy services are disrupted; Morrisons are having payment problems; there is chaos at airports across Europe; two hospitals in Germany have cancelled non-emergency operations and the Paris Olympics IT systems are affected.

CBBC is down but other BBC channels including BBC One and CBeebies are still up this morning

Sussex World understands that barcodes are not working at Gatwick Airport and restaurant and café staff are operating a cash-only system for the time-being.

GP surgeries reportedly affected

The BBC is now reporting that there ‘appears to be issues’ with booking appointments at some GP surgeries in England.

The news service’s article read: “There are multiple reports in relation to EMIS Web - which allows GPs to manage appointment bookings, conduct patient consultations, and update, store and share patient records.”

Trains are still able to run in Sussex

Zoe Kleinman, technology editor at the BBC, said there are reports the outage has been caused by a software update that has ‘gone horribly wrong’ and is ‘bricking Windows devices’. Read more at https://www.bbc.co.uk/news/live/cnk4jdwp49et

According to BBC News, bakery and coffee shop chain Gail's is reporting problems. Some shops are reportedly unable to take in-store payments.

'Following this breaking story with concern'

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