Residents with dementia were ‘not always kept safe from harm’ inspectors from a health watchdog have revealed.
Bramber Nursing Home in Bramber Avenue, Peacehaven, has received an inadequate rating from safety, following a focused inspection in March.
Inspectors from the Care Quality Commission (CQC) received concerns about people’s safety before the inspection and East Sussex County Council launched a safeguarding investigation into one resident’s care.
The CQC report said: “We found there were not enough staff with the qualifications and skills to promote and protect people’s safety.
“We found there was no clear leadership or clinical guidance for staff when planning and delivering care.
“The care plan we looked at did not have sufficient guidance in place to ensure staff had the information they needed to plan and provide appropriate support and care.
“Staff said they had been told by the nurses how to offer appropriate support, but there were no records to evidence this.
“There was a lack of leadership and direction for nurses.”
Inspectors also found one resident may not have had sufficient pain relief for a fractured arm for several days – as their prescribed medication had not been reviewed and a GP had not been contacted when a person’s needs changed.
Inspectors found it was also in breach of government regulations for ‘poor medicine management’ and a ‘lack’ of risk assessments.
Bramber Nursing Home was previously rated good for care, requires improvement for safety and responsiveness and inadequate for effectiveness and leadership.
A spokeswoman for Virgin Mary Ltd, which runs Bramber Nursing Home, said: “Bramber Nursing Home has worked hard with the Local Authority, CCG and families to address the issues highlighted in the recent CQC report, improvements have been made and service users within the home well cared for.”
Adrian Hughes, CQC’s Deputy Chief Inspector for Adult Social Care, said: “Whenever we find a service to be Inadequate, we will consider taking further action on behalf of the people who use the service.
“Providers of those services should take the publication of the inadequate rating as a signal that immediate action is required to improve the service.”
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