Help us bring about quality care

As some council budgets become more and more stretched, we are seeing a worrying increase in extremely short home care visits to disabled and older people, often lasting just 15 minutes.

At Leonard Cheshire Disability we want to see this trend reversed because we do not believe good quality care can ever be delivered in such a short space of time. Carers are barely given the time to take off their coats, yet they are forced to provide vital personal care in the space of just 15 minutes. Disabled and older people should be able to live their lives with dignity and receive the support they deserve with basic tasks such as washing, dressing and eating. These are not luxuries, but essentials.

As part of our Make Care Fair campaign, we would like to hear from you if you are affected by 15 minute home care visits, whether you personally receive them, have a friend or relative who does, or if you are a carer yourself.

Please get in touch by calling 0203 242 0399, emailing us on or writing to us at Leonard Cheshire Disability, 66 South Lambeth Road, London, SW8 1RL. For more information on our campaign visit

Guy Parckar

Head of Policy and Campaigns
Leonard Cheshire Disability