Crawley Post Office to close amid TG Jones’ departure from County Mall shopping centre

A precise closing date has yet to be finalised. The Post Office says it has advertised for a retailer to run a replacement branch and has already received expressions of interest.

The confirmation follows concerns raised by Crawley Reform leader James Tidy, who said TG Jones had told him the store would close permanently in February 2027, taking the Post Office counter with it.

The store is expected to close on February 17, following a closing down sale.

A Post Office spokesperson said: “We fully recognise the challenging trading conditions that TG Jones and many other High Street retailers are facing at the moment.

"TG Jones had its restructuring plan approved by the High Court on July 1. Consequently, TG Jones is to close its Crawley store.

"Regrettably, Crawley Post Office is due to close in early 2027. The date is being finalised.

“The vacancy has already been advertised, and we have heard from interested retailers. We are now looking more closely at the expressions of interest. We want to open a replacement branch as soon as possible, but this can take around six months.

"In the interim alternative branches will be North Road and Southgate.”

Mr Tidy said elderly and vulnerable residents relied on the County Mall counter for face-to-face services, while local retailers used it for parcels and banking. He said he had written to Crawley MP Peter Lamb and the Post Office about the potential loss of services.

The Post Office said Drop + Collect branches for prepaid parcels and collections are available in Woodfield Road, Gales Drive, Three Bridges Road, Tilgate and Langley Green. Customers can check opening times and the services offered at each branch through its branch finder.

A spokesperson for TG Jones said: "As we work to secure the long-term future of TG Jones, we have confirmed that our Crawley shop will close. We know this will be disappointing news for our colleagues, customers, and the local community.

"Our focus now is on supporting those affected and continuing to serve customers throughout the closure period. We would like to thank all of our colleagues for their commitment and the contribution they have made to TG Jones."

The closure follows implementation of TG Jones' court-approved restructuring plan.

Customers can continue to shop at nearby TG Jones stores and online.