What he didn’t know, was that particular guest at The Thatched House at Amberley was an inspector for Visit England and his attention to detail was to earn him a Rose 2016 Award.
The award is presented to businesses that ‘go the extra mile in order to provide excellent customer service.’
Guy - who founded the famous local estate agency which bears his name - and his wife Mary have lived in Amberley for nearly 30 years.
Despite being called The Thatched House, the B&B is not in fact thatched, but gets its name from being an old ‘Beer House’ until the late 1960s. It has an attached self-catering annex.
The house has lovely gardens which are continually being developed, and also give stunning views to “The Wild brooks” nature conservation area, a favorite haunt of wild geese and swans.