Elderly woman duped by telephone fraudster

Police said the victim, in her 80s from Hove, received a call on Thursday, July 27, from a woman pretending to work for HSBC Bank.

The caller reportedly asked if the victim had received her new bank card and stated she would continue to call over the next few days to check she had.

On the third phone call the victim was told the bank would be delivering the new card by hand on Saturday, July 29, police said.

The caller asked if a new PIN was required and if the victim could confirm the current security number.

Police said a woman described to be around 22-years-old, white, 5ft 5, with long dark hair and of thin build, then turned up at the house, delivered the new bank card and took the old card.

The elderly victim was unaware of the fraudulent behaviour until Monday, July 31, when she attempted to use he card and it was declined.

A cash withdrawal of £200 was made from the victim’s card at Tesco in Bell Lane, Uckfield, on Saturday, July 29, police said.

Detective Constable Carmelle Kemp said: “The victim was duped into believing that she needed a new bank card after receiving a number of intimidating phone calls.

“Banks will never ask for personal details such as the PIN over the phone and new bank cards should normally be sent out automatically.

“The people involved in carrying out these fraudulent transactions are targeting the vulnerable.

“Be aware of any fraudulent phone calls and if you believe the caller is not genuine, simply hang up the phone. You can ask for proof of identification for any caller who knocks on your door.”

Anyone with information about the incident, or those who have fallen victim to fraud, should report online or contact police on 101 quoting Operation Signature.