South East Water said customers in East Grinstead and the surrounding areas have had no water, intermittent supply or low pressure from Saturday, January 10.
An estimated 16,500 homes in East Grinstead have been affected.
The pictures show people collecting and distributing bottled water at East Grinstead Sports Club, as well as cars lined up along the road.
Residents have been critical of South East Water on social media saying that ‘chaos’ has been caused by a lack of planning with traffic being ‘gridlocked’ in the town.
South East Water had previously announced that its bottled water stations on Sunday would be located at: East Grinstead Sports Club, Saint Hill Rd, East Grinstead RH19 4JU, and Queensway Car Park, Queen’s Road, East Grinstead, RH19 1BG.
Other parts of Sussex are experiencing issues with no water or low water pressure following the recent freezing conditions, including Battle, Eastbourne and Upper Dicker near Hailsham.
1. East Grinstead
Bottled water being distributed at East Grinstead Sports Club on Sunday, January 11. Photo: Eddie Mitchell Photo: Eddie Mitchell
2. East Grinstead
Bottled water being distributed at East Grinstead Sports Club on Sunday, January 11. Photo: Eddie Mitchell Photo: Eddie Mitchell
3. East Grinstead
Bottled water ready for collection. Photo: Eddie Mitchell Photo: Eddie Mitchell
4. East Grinstead
Cars queueing for the water. Photo: Eddie Mitchell Photo: Eddie Mitchell