Seaford care home told it must improve

Bybuckle Court fell short in three of five areas – safety, effectiveness and leadership. It was deemed ‘good’ in areas of care and responsiveness.

The unannounced inspection took place on March 9 and 10. The CQC said in summary: “People’s safety had not been maintained.

“We found that legionella and fire safety risk assessments had not taken place by an appropriately trained professional.

“Infection control systems needed to be more thorough to ensure all areas of the home and equipment were clean, tidy and safe to use.

“Medicines were kept in a trolley located in the main lounge/dining area. Daily temperature monitoring had not been maintained and staff were not clear on safe temperatures for medicines to ensure they were appropriately stored.

“Mental capacity assessments had not been completed to show how decisions around people’s capacity and ability to consent to care and treatment had been made.”

The inspection found people living at Bybuckle Court, in Marine Parade, spoke highly of the registered manager in day-to-day charge of the home, saying they were always around if they needed them. Staff said the registered manager had a good overview of the home and knew everyone well.

The report said: “We received only positive feedback from people, staff, relatives and visiting professionals. Everyone told us the registered manager was keen to make positive changes and cared about making sure people received the best care possible. This was supported by clear up-to-date care documentation which was personalised and regularly reviewed.

“Staff knew people well and there was clear affection between people and staff. When people required support, this was provided with patience and understanding.”

Bybuckle Court has been contacted for a comment.

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