Southern railway chief executive issues apology following strike

The chief executive of rail operator Southern has apologised to passengers affected by yesterday's strike.

Image published by Southern
Image published by Southern

In a statement issued this morning, Charles Horton said:

Dear Southern Railway passengers,

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I am extremely sorry that your journey may have been affected by strike action taken by the RMT Union on Wednesday 18 May, and would like to thank you for your continued patience.

I would also like to apologise for the recent train cancellations due to higher than usual levels of sickness at some of our conductor depots.

To be absolutely clear, we are not removing conductors from trains.

Under our plans, everyone who wants a job will have one, no one will suffer any cut in salary, and more of you will benefit from more visible staff entirely focused on customer service onboard your train.

We remain open to talks with the RMT Union. As they are refusing to enter meaningful discussions, further strikes are likely although we are doing everything we can to avoid any future disruption to your service.

Please check for more information about compensation and the simplest way to claim.

Please continue to check our website for the latest information on planned strikes.

Once again, I would like to repeat my sincere apology for any disruption to your journey.

Yours faithfully,

Charles Horton

Chief Executive Officer

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