Southern Rail: Trains in Sussex face 'significant delays' amid network issue
Southern Rail trains have been subject to delays, in the Sussex area, after a network issue was discovered.
Passengers have been warned that trains may still face significant delays, on Wednesday (September 23).
This comes amid the resolution of a network issue, which caused incorrect information to appear on journey planners and station screens.
In a social media update, at 10.40am, Southern stated: “The communications issue across the network has now been resolved, and trains are showing accurately in journey planners as well as station information boards.
“Trains in the Sussex area may still run with significant delays while our service returns to normal.”
Earlier, Southern explained that the issue had affected its ability to track trains.
The operator said: “Passenger information systems are being impacted and may not be showing delays correctly.
“Signallers are having to work in a different way to ensure the safe running of services. This means train services may have to run at a slower speed than usual or be held at signals whilst additional communication takes place.”
At 10am, Southern warned that trains running only between London Bridge and East Croydon, and between Watford Junction and East Croydon, could be changed at short notice. It also said no trains would stop at Earlswood or Salfords and advised passengers to use local buses instead.
Passengers have been able to use their existing tickets, at no extra cost, on alternative Southern trains between the South Coast and London stations; Thameslink trains between Brighton and London; and Metrobus route 100 between Three Bridges, Gatwick Airport and Redhill.
Southern advised passengers to check their journey with National Rail before travelling.
To claim compensation, for delays of 15 minutes or more, visit: https://www.southernrailway.com/help-and-support/delay-repay-compensation