Sussex heatwave: reports of long queues for bottled water in Cranleigh as hundreds of homes affected by 'low pressure'

Dozens of people were queueing for bottled water in Cranleigh on the Sussex border this morning (Saturday, August 13).
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MailOnline reported that hundreds of families in Surrey had been affected by low water pressure or no water because of technical issues at Thames Water’s Netley Mill Water Treatment Works.

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At 10.40am this morning Thames Water tweeted: “While we work to fix supplies, we’ve reopened our bottled water station at Cranleigh Leisure Centre, GU6 8AF.”

Village Way car park in Cranleigh. Picture: Google Street ViewVillage Way car park in Cranleigh. Picture: Google Street View
Village Way car park in Cranleigh. Picture: Google Street View

Afterwards, MailOnline reported that people were seen standing in long queues in the Cranleigh Village Way car park.

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A statement on Thames Water’s website has urged people not to take more water than they need.

“This bottled water is for essential use, like drinking, cooking and hand washing,” it said.

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“If you have a neighbour who’s unable to get to a water station, please let us know and we’ll do our best to make sure our limited supplies are fairly handed out.”

The rest of the statement reads: “We’re very sorry if you are affected by the technical issues at Netley Mill Water Treatment Works causing no water and low pressure.

“We are working as hard as we can to get supplies back to normal as quickly as possible.

“We are making progress, but, this is taking longer than we hoped.

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“The bottled water stations at Cranleigh Leisure Centre, Village Way, Cranleigh GU6 8AF and Surrey Hills Business Park RH5 6QTremain open so you can collect the supplies you need.”

Further updates will be posted at www.thameswater.co.uk.