Sussex estate agents wins Gold in Best Estate Agent Guide 2027 for the third year running

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Charters Estate Agents, a leading estate and lettings agency operating across Hampshire, Surrey, Sussex and the Southeast, has won Gold for Lettings in the Best Estate Agent Guide 2027 for the third consecutive year, cementing its place as one of the top agencies in the country.

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Award wins. | ANETT_POSALAKI

Charters’ latest Gold puts the Southeast's property expertise on the national stage, with the award recognising high standards across the business and the in-depth local knowledge that helps people make confident decisions when buying, selling or renting a home.

Having won for three years running, Charters’ Gold standard is a reassurance for landlords that they are handing over their keys to an agent with a proven track record of managing properties well and consistently securing the right tenants. For renters, this achievement means they are working with a team that knows the local market inside and out and can be trusted to support them throughout their tenancy.

Founded in 2017 to raise service standards across the property industry, the Best Estate Agent Guide Awards are based on an independent annual assessment and ranking of over 13,080 UK estate and letting agencies, making it the most comprehensive review of its kind.

Run in association with the Property Academy, the Guide judges agents on what matters most to buyers, sellers, renters and landlords, including the proportion of properties successfully sold or let, how quickly and at what price, and customer feedback, with each agency benchmarked against its own local market.

Dan Frogley, Lettings Director at Charters Estate Agents, said: “Securing Gold for Lettings for the third year in a row is a fantastic achievement and something everyone across Charters can be incredibly proud of.

“What makes the recognition particularly meaningful is knowing that this reflects the experience we are delivering for our customers every day. Moving home is a major moment in people's lives, and our teams care deeply about making that experience as positive as possible. We are delighted to see those efforts recognised on a national stage.”

Charters is one of ten brands within Lomond’s national network to secure recognition in the 2027 Guide, with the group collectively achieving 13 Golds, two Silvers and two national titles.

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