Staff at Newington Ward at the Conquest Hospital in Hastings have been given a Hero of the Month award by East Sussex NHS Healthcare Trust.

They also singled out nurse Kathy Clifford for special recognition. The ward was nominated for their outstanding care and compassion, after receiving praise from a member of the public.

Following the recent passing of their mum on the ward, the family praised staff and doctors for the exceptional support they provided during her final days, describing them as ‘kind, respectful and deeply empathetic’. In particular, Kathy Clifford was highlighted for her patience, warmth and humanity. The family said her compassionate approach and the way she continued to speak to their mum in her final days gave them great comfort and reassurance at an incredibly difficult time.