Morrisons Daily store and Post Office to close at Crawley shopping parade

Signs outside the store confirm the closing date as Friday, July 31.

Customers have been thanked for their support and directed to other stores in Gossops Green or Bewbush.

One notice says Morrisons has ‘reviewed store operations’ and made the ‘difficult decision to close several stores’.

It confirms that the decision includes the Ifield Drive Post Office branch, adding: "We apologise for any inconvenience this may cause. We are working to restore a Post Office service in this area."

The notice advises customers that they can use any convenient Post Office branch, with the latest branch information available through the website.

The Post Office, located inside the Morrisons Daily store, will also close on Friday, July 31.

The closure is part of a wider programme affecting Morrisons Daily stores with post offices in Sussex and Surrey.

The Post Office has confirmed that seven branches in the two counties will close between the end of July and early October.

The other affected branches are:

– Horley: Morrisons at Unit 4 Consort Way – closing October 3;

– Surbiton: Post office inside Morrisons at 2-3 Victoria Road – closing October 4;

– Burpham: Post office inside Morrisons at 214 London Road, Guildford – closing August 22;

– Goldsworth Park: Post office at 5 Denton Way, Woking – closing August 7

– Chessington: Post office, at 16-18 North Parade – closing August 8

– Camberley: Post office inside Morrisons at 8 Heatherside Arcade – closing August 13, with the Morrisons Daily store itself closing on August 15.

A Post Office spokesperson said: “Our retail partner has reviewed their Morrisons Daily store operations and has decided to close some stores. The ones with Post Offices in Sussex and Surrey are Ifield Drive, (Crawley), Horley, Surbiton, Burpham, Goldsworth Park, North Parade (Chessington) and Heatherside. These close between the end of July and early October.

“We fully recognise the inconvenience this will cause our customers and small businesses who rely on our banking and parcel services in particular, so we want to open replacement branches as soon as possible.

“The vacancies have already been advertised. We have already received many expressions of interest for these branches, and we are now looking more closely at that interest expressed.”

The Post Office said customers who use the Ifield Drive branch will be able to access alternative services at nearby branches.

The closest listed alternative is Langley Green Post Office, at 12 Langley Green, around 0.9 miles away.

Other alternatives are Gossops Green Post Office, at Gossops Green, around 1.33 miles away, and Bewbush Post Office, at 7-8 Dorsten Square, around 1.8 miles away.

The Post Office said customers can still withdraw cash and pay in cash and cheques at the counter for most High Street banks.

It confirmed that staff at the affected stores are employed by Morrisons.

Morrisons said the closures relate to company-owned stores and are part of a review of the performance of its Convenience business.

The company said the stores affected were part of the McColl's acquisition in 2022 and had been loss-making despite remedial action.

A spokesperson said: "Expansion of our convenience business is a core part of Morrisons growth strategy. We currently have around 1,700 convenience stores, opening more than 120 new franchise stores last year, and we have a robust plan in place for further expansion in 2026. We continue to see the opportunity to open hundreds more franchise convenience stores in the years ahead.

"We have achieved a lot since acquiring the McColl’s stores in 2022, rebranding and repositioning the business as Morrisons Daily, with significant investment in the estate and an ongoing programme of proactive management to optimise the portfolio.

"The performance of all company owned stores across our convenience business is subject to continuous review. This process has identified a number of stores, which were part of the McColl’s acquisition, whose performance has been challenged for a number of years and which are loss making, despite remedial action.

"This situation has been exacerbated in more recent years by significant cost increases resulting from Government policy choices, which have made returning these stores to profitability even more difficult.

"Having completed the review, we are now proposing to take the tough but necessary decision to close a number of these stores over the next few months."

The company said the proposals meant some convenience store colleagues were at risk of redundancy, with a consultation process due to take place.

It said it would provide support to affected employees, including seeking opportunities elsewhere in the business where possible.

Morrisons also said it would work to mitigate the impact on customers by continuing to serve them through other nearby stores and online.

The company said the closure of loss-making stores, alongside the continued addition of new franchise outlets, would allow it to focus on stores that work best for customers and improve the overall quality of its convenience estate.